Refund Policy
A Legal Disclaimer
Ignite Fitness provides fitness training, wellness services, and equipment access intended for general health and fitness purposes only. Participation in any exercise program carries inherent risk, and members assume full responsibility for their own health and safety while using the facility or participating in any class or activity. Ignite Fitness, its owners, and staff are not liable for any injuries, accidents, or health issues that may occur on the premises or as a result of participation in any program. Members are encouraged to consult a physician before beginning any new exercise regimen.
Refund Policy - The Basics
All memberships, services, and purchases at Ignite Fitness are generally non-refundable. Membership fees are billed in advance and provide access to facilities and services for the duration of the billing period. Refunds may be considered on a case-by-case basis in exceptional circumstances at the discretion of management.
What to Include in the Refund Policy
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Membership fees are non-refundable or partially refundable terms
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Cancellation requirements- reach out to management about cancellations.
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Eligibility for refunds will be approved on a case by case basis.
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Processing timelines for approved refunds vary but typically within two business days.
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Many fees may not be refundable, Its best to reach out to staff with these questions.
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Credits can also be offered to cover refunds on a case by case basis.
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Contact Ignitefitnessmarshall@gmail.com or call at 217-826-6700 with any refund needs.